1. Integrated Quality and Environmental Policy
ADI HOGAR Y HOSTELERÍA IBERIA, S.L., as an organization dedicated to the wholesale distribution and commercialization of household and hospitality products in the Consumption, Hospitality, and Business-to-Business channels, establishes this Policy as a reference framework for the Integrated Management System (IMS) and assumes the following commitments:
Customer Satisfaction
Understand, comply with, and, whenever possible, anticipate the needs and expectations of customers, ensuring that products and services conform to established requirements.
Compliance with Requirements
Comply with applicable legal and regulatory requirements, as well as contractual requirements and other voluntarily subscribed requirements by the organization in terms of quality and environmental management.
Continuous Improvement
Continuously improve the effectiveness of the Integrated Management System (IMS) and the overall performance of the organization through monitoring, measurement, analysis, and evaluation of processes, indicators, and defined objectives.
Responsible Environmental Management
Protect the environment through pollution prevention, sustainable use of natural resources, waste reduction, and continuous improvement of the organization’s environmental performance.
People-Based Management
Ensure the competence, awareness, and active participation of personnel, promoting continuous training and engagement in the compliance and improvement of the Integrated Management System (IMS).
Stakeholder Approach
Promote effective communication and collaborative relationships with customers, suppliers, and other relevant stakeholders, fostering responsible practices along the value chain.
2. Corporate Social Responsibility (CSR) and Sustainability Policy
ADI HOGAR Y HOSTELERÍA IBERIA, S.L. assumes the following principles and commitments, which guide its actions in terms of corporate social responsibility and sustainability:
Ethical Behavior and Good Governance
Act with integrity, transparency, and responsibility in all business decisions and actions, promoting a corporate culture based on ethics, legal compliance, respect for internal rules, and good governance.
Respect for Human Rights and Fair Labor Conditions
Respect and promote fundamental human and labor rights, ensuring a safe, inclusive work environment based on equal opportunities, both within the organization and throughout its supply chain.
Commitment to Environmental Sustainability
Integrate environmental criteria into company management, promoting pollution prevention, efficient use of natural resources, waste reduction, and mitigation of environmental impacts associated with activities, products, and services.
Responsible Relationship with Suppliers and Supply Chain
Encourage responsible and sustainable business relationships, promoting that suppliers, subcontractors, and business partners adopt ethical, social, and environmental practices aligned with ADI’s values and commitments, in accordance with its Supplier Code of Conduct and Ethics Policy.
Contribution to Social and Economic Development
Contribute positively to economic and social development through responsible management, focused on continuous improvement, innovation, and creation of shared value for customers, employees, suppliers, and society at large.
Transparency and Continuous Improvement
Promote continuous improvement in the organization’s social, environmental, and ethical performance, periodically evaluating results and transparently communicating commitments, progress, and achievements in sustainability and social responsibility.