ADI has appointed a Data Protection Officer (DPO), who can be contacted at: [email protected].

At ADI, we care about the privacy of users of our Website and comply with applicable national and European data protection laws (especially Regulation (EU) 2016/679 – General Data Protection Regulation – and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights).
ADI follows these principles in the processing of personal data:

•   Lawfulness and fairness. We will always request your consent for the processing of your personal data for one or more specific purposes unless another legal basis applies.

•   Data minimisation. We only collect the data strictly necessary for the intended purposes.

•   Storage limitation. We keep data only as long as necessary for each purpose and update/delete inactive or obsolete records.

•   Confidentiality. We apply appropriate technical and organisational measures to ensure the confidentiality and security of your data and minimise risks of unauthorised access or misuse.

The data processed is provided by you through the different forms completed while browsing the Website, through email enquiries, or by phone.
Thus, we collect your data through:
• The “Ask a question” form.
• The “Become a client” form.
• Email or telephone enquiries.
• When you exercise any of your data protection rights.
In person:
• During a visit from our sales representative using physical forms.

We ask users not to provide third-party data. If you do, you must have previously informed them of this Privacy Policy and obtained their consent. ADI is not responsible otherwise.
We may also process your personal data from corporate profiles on social networks, as permitted by each platform's terms of use.

As mentioned, ADI collects personal data via its Website for the following purposes and legal bases:

The user declares that all data provided to ADI is true, and is solely responsible for any damage or harm caused by inaccurate, false or third-party data shared without proper consent.

As per Article 5.1.d) GDPR, users must ensure the accuracy and update of any personal data submitted. Please notify any changes to: [email protected]

Anyone may browse the Website, but to submit personal data, users must be over 14 years old, in accordance with the provisions of Article 7 of the LOPDGDD. Otherwise, the data must be submitted by a parent or legal guardian. ADI reserves the right to request identification in case of doubt regarding the user’s age. Parents or guardians are encouraged to supervise and implement proper filtering for minors online.

ADI may provide access to your data to service providers (e.g., IT, backups, hosting) necessary for the Website's operation. These third parties act as processors under Article 28 GDPR and follow ADI's instructions to ensure data security and integrity. Data may be shared within the ADI Group (e.g., ADP DISTRIBUIÇÃO PORTUGAL UNIPESSOAL LDA and ARI Retail Iberia S.L.) for similar product/service offers, only with the user's express consent (Art. 49.1.a GDPR).

In some cases, data may be transferred internationally through providers (e.g., marketing/emailing tools) located outside the EEA. These transfers comply with GDPR Chapter V, articles 44 to 49 through Standard Contractual Clauses or similar safeguards. ADI prioritizes using secure tools hosted in Spain or EU countries. Cookie-related international transfers are explained in the Cookie Policy.

Data will generally be kept as long as the user does not withdraw consent, requests deletion, or while required by legal obligations and/or ongoing contractual relationships. ADI applies internal data retention policies to delete data that is no longer needed for its original purpose.

ADI implements appropriate technical and organisational measures in line with Articles 24, 25, and 32 GDPR to protect personal data and ensure confidentiality, integrity, availability, and resilience of processing systems (Art. 32.1.b. GDPR).

ADI also seeks to ensure, at all times, the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident (Art. 32.1.c GDPR), as well as the implementation of a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures to ensure the security of processing (Art. 32.1.d GDPR).

Measures include systems to quickly restore access in case of physical or technical incidents, regular evaluations of security effectiveness, and SSL encryption for safe transmission. Personal data is stored on secure servers protected against common threats.

You may withdraw your consent or exercise your rights of access, rectification, erasure, restriction, objection and portability at any time by emailing [email protected]. Please indicate the right being exercised, the data in question, and attach valid ID. If you are not satisfied, you may file a complaint with the Spanish Data Protection Authority: www.aepd.es.

ADI may modify this Privacy Policy at any time due to legal, technical or Website-related changes. Modifications will be posted on the Website. Significant changes will be communicated to you for renewed consent if necessary. The effective date will appear at the end of the Privacy Policy. If you disagree, you may stop providing your data or exercise your rights as explained above.