TERMS AND CONDITIONS
1. CONDITIONS REQUIRED TO BECOME A CUSTOMER
• To become a customer of ADI, you must complete the “Become a customer” form available on www.adiberia.com.
• After submitting the request, ADI will verify whether the applicant meets the condition of being a distributor, retailer, or wholesaler in order to process the registration and send a user code and password to access the private distributor area and make purchases.
2. SALES PRICES
The sales prices indicated as recommended are solely intended to guide the product's value, while guaranteeing the right of the distributor/retailer to set final sales prices based on their commercial independence.
Under no circumstances should this recommended price be interpreted as a fixed minimum or maximum price, nor as a general reference suggestion.
To view ADI’s sales prices for distributors or retailers, it is mandatory to be registered as an ADI customer or to register via the “Become a customer” section on the website, subject to prior approval by ADI.
Once registration is approved, the new customer will receive an access code that allows viewing distributor prices and placing orders.
3. GENERAL CONDITIONS
ADI reserves the right to modify the conditions included on this website.
Any changes to these conditions will be duly communicated to registered customers through the contact means provided, prior to their entry into force (Art. 12 GDPR).
4. PRIVACY POLICY. INFORMATION CLAUSE FOR CUSTOMERS
• Data Controller: In accordance with current personal data protection legislation, the Customer is informed that the data controller is ADI Hogar y Hostelería Iberia, S.L., with C.I.F. B-80660533 and registered office in Villanueva de Gállego (Zaragoza), Calle Río Piedra s/n, Polígono Industrial San Miguel, C.P. 50830 (hereinafter, “ADI”).
• Data Protection Officer: The contact details of ADI's Data Protection Officer are: [email protected]
• Purpose and legal basis: The personal data provided by the Customer will be processed based on the performance of the contractual relationship between ADI and the Customer, and used exclusively for commercial, administrative, and tax purposes (registering as a customer, managing orders, shipping goods, issuing invoices, etc.). These data are necessary for fulfilling the commercial relationship and cannot be processed otherwise. Likewise, professional contact data of individuals working for the Customer may be processed under the legitimate interest of maintaining the commercial relationship, solely for that purpose.
• Recipients: The Customer is also informed that their data may be shared with the State Tax Agency and other competent tax or regulatory authorities, to comply with legal obligations, as well as with banking institutions to manage payments for contracted products.
• Data retention: Personal data will be retained until the contractual relationship ends and throughout the limitation periods for potential liabilities.
• Exercise of rights: The Customer may exercise their rights of access, rectification, erasure, restriction, objection, and data portability by contacting the Data Protection Officer at [email protected], stating the right being exercised, the data concerned, and attaching a copy of their ID or equivalent document. If not satisfied with the outcome, the Customer may lodge a complaint with the Spanish Data Protection Agency (AEPD) via www.aepd.es
• Commercial communications: Until the Customer makes a first purchase, ADI will only send commercial communications by any means, including electronic ones, if the Customer has explicitly consented by checking the box: "I accept the receipt of commercial communications", available in the forms on our website: https://adiberia.com/es/contact/register
This consent may be revoked at any time via the unsubscribe link in each communication or by emailing [email protected]
Once the Customer has made a purchase from ADI, their data may be used to send commercial communications, including by electronic means, about similar products and services, based on the legitimate interest of the data controller.
ARTICLE 20. MANDATORY INFORMATION IN COMMERCIAL OFFERS OF GOODS AND SERVICES
1. Commercial practices that include information about the characteristics and price of a good or service, in a manner appropriate to the communication medium used, and that allow the consumer to make a purchasing decision, must include at least:
a) Name, company name, and full address of the trader responsible for the commercial offer and, if applicable, the trader on whose behalf they are acting.
b) The essential characteristics of the good or service, appropriately described according to its nature and the medium used.
c) The total final price, including taxes, itemizing applicable increases or discounts and any additional charges to the consumer.
If an exact price cannot be determined, the basis for its calculation must be indicated. If additional charges cannot be calculated in advance, this must be disclosed along with an estimate, if available.
d) Payment methods, delivery times, and contract execution, when deviating from normal professional diligence standards.
e) Where applicable, the existence of the right of withdrawal.
f) In the case of goods and services offered on online marketplaces, whether the third party offering them is a trader or not, according to their declaration to the platform.
2. Required information must be provided clearly, understandably, truthfully, accessibly, and appropriately, especially for vulnerable consumers, to ensure proper understanding and informed decision-making.
3. Commercial practices allowing consumers to search for goods or services from different sellers using keywords or similar inputs must include, in a clearly accessible section of the online interface from the results page:
a) General information about the main parameters determining the ranking of goods/services presented.
b) The relative importance of these parameters compared to others.
This section shall not apply to providers of online search engines, as defined in article 2.6 of Regulation (EU) 2019/1150 of the European Parliament and of the Council of 20 June 2019, on promoting fairness and transparency for business users of online intermediation services.
4. Commercial practices enabling access to consumer reviews must indicate whether such reviews are guaranteed to be from verified purchasers and explain how this verification is done.
5. The burden of proof for meeting these information requirements lies with the trader.
6. Failure to comply will be considered a misleading and unfair commercial practice under Article 7 of Law 3/1991 of January 10 on Unfair Competition.
Last updated: 29.05.2025